Commercial Facilities Training

These cross-sector and sector-specific training courses and resources are available to public and private sector partners at no cost. These web-based and classroom courses provide government officials and critical infrastructure owners and operators in the Commercial Facilities Sector with the knowledge and skills needed to implement critical infrastructure security and resilience activities.

Independent Study Courses

Bombing Prevention Training: The Department offers training to state, local, and private sector partners to enhance awareness of terrorist threats to the nation's critical infrastructure. Workshops and courses educate participants on strategies for detecting and mitigating these threats.

Critical Infrastructure Learning Series: The Learning Series allows the Department to provide information and online seminars on current and emerging critical infrastructure topics to critical infrastructure owners and operators, government entities, and other partners.

Webinars

Active Shooter Preparedness

This 90-minute webinar can help the private and public sector understand the importance of developing an emergency response plan and the need to train employees on how to respond if confronted with an active shooter. The presentation describes the three types of active shooters—workplace/school, criminal, and ideological—and how their planning cycles and behaviors differ.

Retail Security

Active Threat Recognition for Retail Security Officers is an 85-minute presentation discussing signs of criminal and terrorist activity, types of surveillance, and suspicious behavioral indicators. To access a recording of this webinar, please register. After submitting the registration information, to include setting a password of your choice, you will receive an email confirmation with instructions for logging in to view the material.

Threat Detection and Reaction for Retail and Shopping Center Staff is a 20-minute presentation intended for point-of-sale staff, but applicable to all employees of a shopping center, mall, or retail facility. It uses case studies and best practices to explain suspicious behavior and packages, how to reduce the vulnerability to an active shooter threat, and the appropriate actions to take if employees notice suspicious activity.

Cybersecurity in the Retail Sector provides retail employees and managers with an overview of the cyber threats and vulnerabilities facing the industry. The webinar also reviews the types of cyber systems and infrastructure used by the retail industry and steps that retail personnel can take to address the unique vulnerabilities to those cyber resources.

Evolving Threat

Evolving Threat: What You Can Do is a webinar that includes a synopsis of evolving threats, followed by a protective measures presentation that help owners and operators better protect their facilities, employees, and communities. The session combines subject matter experts, video scenarios, and valuable information to enhance security efforts.

Hotel Security

Safeguarding Hotels from the Threat of Terrorism was developed in collaboration with the American Hotel & Lodging Association and provides information on key terrorism topics with reference to actual events. The webinar includes a high-level briefing on the threat climate for the hotel industry and specific protective measures focusing on observing and reporting suspicious activity and items. The webinar focuses on terrorism topics including, but not limited to, lessons learned from Mumbai-style attacks; improvised explosive device (IED) awareness and response, and active shooter scenarios.

Surveillance Detection

Surveillance Detection Awareness on the Job is part of the Department's "If You See Something, Say Something®" campaign to raise public awareness of potential indicators of terrorism, crime, and other threats, and to emphasize the importance of reporting suspicious activity to law enforcement authorities. This free, online interactive session of video scenarios, commentary by a panel of experts, and questions and comments will better prepare participants to guard against surveillance activities.

Commercial Facilities Resources

DHS provides an array of resources for the Commercial Facilities Sector that are available to public and private sector partners, including videos, protective measures guides, and planning guides.