PCII Authorized User Training

To access Protected Critical Infrastructure Information (PCII), you must be a PCII Authorized User. However, access to individual items of PCII will be determined by your need to know that information. The holder of the PCII or an appropriate federal, state, tribal, or local government official will make this decision each time a request for access to or disclosure of PCII is made.

To apply for PCII Authorized User status, you must:

• Be a federal, state, tribal, or local government employee (or contractor);
• Complete training on the proper handling and safeguarding of PCII;
• Have homeland security responsibilities; and
• Sign a non-disclosure agreement (non-Federal employees only).

If you are unsure of your entity's status as belonging to either the public sector (e.g., a government entity) or private sector, please contact the Department of Homeland Security PCII Program at PCII-Assist@cisa.dhs.gov.

Government contractors must also modify relevant contracts to comply with requirements of the PCII Program. Contract modification is not a prerequisite to accessing PCII; however, the contractor must contractually acknowledge his or her responsibilities with respect to PCII as soon as practicable. The PCII Officer certifies that contractors are engaged in activities supporting their accredited entity.

Registration for Training

Register for access to the PCII Authorized User Training on the PCII Management System (PCIIMS). You will have to register for a PCIIMS account before proceeding to the training. 

Please note that once you reach the point where you can select your appropriate training module, users without a PCIIMS account will be selecting the "New User" Authorized User training.

If you run into problems with the registration process, the PCII Authorized User training, or obtaining a PCII Authorized User Certificate, please contact the Technical Operations Center (TOC) at TOC@mail.cisa.dhs.gov or 866-844-8163 .

Renewing PCII Authorized User Training

PCII Authorized Users are required to renew your training 12 months after initial certification. To take the refresher training, log in to the PCIIMS website and select the refresher training link on the main PCIIMS webpage.

As the expiration date for your training approaches, PCIIMS will remind you via email. After the renewal deadline, your account will become inactive, and you will have 30 days to retake the training. You are no longer authorized to view PCII at this point. After 30 days, your account will be deleted. If you need to take the training again at a later time, you will have to re-register within PCIIMS.

Technical Issues

For all technical issues to include registration, training, login, password reset, username or email changes please contact the TOC at TOC@mail.cisa.dhs.gov or 866-844-8163 .

Contact Information

To learn more about how the PCII Program can support your organization's homeland security efforts, please contact the PCII Program Office at PCII-Assist@cisa.dhs.gov.