Nice Linear eMerge E3
1. EXECUTIVE SUMMARY
- CVSS v4 9.3
- ATTENTION: Exploitable remotely/low attack complexity
- Vendor: Nice
- Equipment: Linear eMerge E3
- Vulnerability: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
2. RISK EVALUATION
Successful exploitation of this vulnerability could allow an attacker to execute arbitrary OS commands.
3. TECHNICAL DETAILS
3.1 AFFECTED PRODUCTS
The following versions of Nice Linear eMerge E3 are affected:
- Linear eMerge E3: Versions 1.00-07 and prior
3.2 VULNERABILITY OVERVIEW
3.2.1 Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection') CWE-78
The Linear eMerge e3-Series through version 1.00-07 is vulnerable to an OS command injection vulnerability. A remote and unauthenticated attacker can execute arbitrary OS commands via the login_id parameter when invoking the forgot_password functionality over HTTP.
CVE-2024-9441 has been assigned to this vulnerability. A CVSS v3.1 base score of 9.8 has been calculated; the CVSS vector string is (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H).
A CVSS v4 score has also been calculated for CVE-2024-9441. A base score of 9.3 has been calculated; the CVSS vector string is (AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N).
3.3 BACKGROUND
- CRITICAL INFRASTRUCTURE SECTORS: Commercial Facilities
- COUNTRIES/AREAS DEPLOYED: Worldwide
- COMPANY HEADQUARTERS LOCATION: Italy
3.4 RESEARCHER
Noam Rathaus of SSD Secure Disclosure reported this vulnerability to CISA.
4. MITIGATIONS
Nice did not indicate if/when a patch would be developed. Please see Nice's E3-Bulletin for the latest information on product security.
Nice also recommends the following defensive measures to minimize the risk of exploitation of this vulnerability:
- Minimize network exposure of devices, ensuring they are not accessible from the internet.
- Place the devices behind firewalls and isolate them from other networks.
- When remote access is required, use secure methods, such as Virtual Private Networks (VPNs). Keep your VPNs as up-to-date as possible.
- Change default credentials on the device.
- Change the default IP address of the device.
See Nice's Telephone Entry Bulletin for additional information.
Users should contact Nice with any questions.
CISA recommends users take defensive measures to minimize the risk of exploitation of this vulnerability. CISA reminds organizations to perform proper impact analysis and risk assessment prior to deploying defensive measures.
CISA also provides a section for control systems security recommended practices on the ICS webpage on cisa.gov/ics. Several CISA products detailing cyber defense best practices are available for reading and download, including Improving Industrial Control Systems Cybersecurity with Defense-in-Depth Strategies.
CISA encourages organizations to implement recommended cybersecurity strategies for proactive defense of ICS assets.
Additional mitigation guidance and recommended practices are publicly available on the ICS webpage at cisa.gov/ics in the technical information paper, ICS-TIP-12-146-01B--Targeted Cyber Intrusion Detection and Mitigation Strategies.
Organizations observing suspected malicious activity should follow established internal procedures and report findings to CISA for tracking and correlation against other incidents.
No known public exploitation specifically targeting this vulnerability has been reported to CISA at this time.
5. UPDATE HISTORY
- April 24, 2025: Initial Publication
This product is provided subject to this Notification and this Privacy & Use policy.