Tribal Emergency Communications

The Cybersecurity and Infrastructure Security Agency (CISA) Emergency Communications Division (ECD) supports Native American and Alaska Native nations through direct engagement, outreach, advocacy, technical assistance, and inter- and intra-agency coordination to support strengthened public safety operable and interoperable communications and an enhanced cybersecurity posture. CISA works with Native nations to support establishing collaborative relationships to foster an understanding of each nation’s unique capabilities, needs, challenges, and infrastructure from a public safety communications and cybersecurity perspective.

CISA Tribal Emergency Communications supports Native nations by providing tailored solutions, engineering, and products directly based on each nation’s public safety communications capabilities, needs, challenges, and infrastructure. CISA will include a Native nation’s unique geographies and organizational structures that impact decision-making, management, and resource allocations associated with emergency communications in the tailoring process. CISA provides access to emergency communications services at no cost to all federally and state recognized Native nations.

Communications Policy and Procedure Support

CISA supports Native nations by working with tribal emergency communicators to assess and document current tribal emergency communications operations, resources, and operable/interoperable challenges, as well as to identify opportunities to improve tribal communications and cybersecurity capabilities. This information is analyzed to tailor potential solutions and support directly for the Native nation. The resulting information profile provides a basis for CISA and the nation to identify and develop resources and tools to support public safety communications. The information also supports CISA’s efforts to advocate on behalf of Native nations. CISA's communications support may benefit a Native nation through:

• Relationship Building: Assisting with and establishing and developing collaborative relationships across all levels of government
• Accessibility to Services and Resources: Identifying opportunities to utilize CISA services, resources, and tools to enhance emergency communications and cybersecurity capabilities through technical assistance, priority telecommunications services, and technical resources
• Communications Support: Communicating their current emergency management capabilities and challenges to tribal leadership, as well as to public safety partners at all levels of government
• Strategic Planning Support: Assisting with planning and implementing holistic communications operability and interoperability to expand and strengthen public safety services for their tribal community and neighboring jurisdictions
• Advocacy: Promoting equal access to programs and services to help ensure the individual needs and considerations of Native nations are identified and met while honoring and supporting tribal sovereignty

Technical Assistance

CISA's Interoperable Communications Technical Assistance Program (ICTAP) technical assistance to Native nations through the development and delivery of training, exercises, planning documents, templates, and tools that support increased operable and interoperable communications capabilities. CISA provides these services at no cost to the Native nation.

Priority Communications Services

CISA's Priority Communications Services offer tribal officials priority communications capabilities during times of high telecommunications congestion. These services are available to tribal public safety personnel, emergency managers and responders, and leadership:

• Government Emergency Telecommunications Service (GETS) for wireline voice communications
• Wireless Priority Services (WPS) for wireless voice communications
• Telecommunications Service Priority (TSP) Program for repair and rapid installation of organizations’ critical voice and data circuits
• Priority Communications Dialer App for GETS and WPS provides a streamlined way of making priority calls

Technical and Collaboration Resources

CISA facilitates multiple technical groups of subject matter representatives from across the emergency communications ecosystem that can assist tribes with ensuring Native nation equities are considered and included during the development and promotion of guidance, policy, and procedures. These groups collaboratively enable information and resource sharing and provide forums for discussing and strengthening national security and emergency preparedness (NS/EP) infrastructure, developing tools and resources, and providing a voice for the public safety communications community. These groups include the following and Native nations are strongly encouraged to participate:

• SAFECOM
• Northern Border Working Group 
• Southwest Border Communications Group (SWBCWG)

These groups collaboratively develop and maintain the SAFECOM and NCSWIC resource library of technical resources and tools to improve multi-jurisdictional and intergovernmental communications interoperability of existing communications systems and future networks. The library is organized according to the elements of the Interoperability Continuum (governance, standard operating procedures, technology, training and exercises, and usage), as well as sections on planning, interoperability, cybersecurity, and Field Operations Guides.