Emergency Communications Coordination

Overview

Interoperable emergency communications requires the coordination of diverse stakeholders cooperating across disciplines and jurisdictions. Formalized emergency coordination provides the framework in which stakeholders can collaborate and make decisions that reflect shared objectives and address key challenges during day-to-day operations, special events, and crises. Successful emergency communication coordination respects individual agencies’ roles and responsibilities yet provides each agency with the communication networks necessary to cooperate with other agencies. CISA Emergency Communications Coordination team aims to tie together disparate regional needs, foster collaboration, and establish overarching communication strategies that meet the needs of all stakeholders.

CISA’s Role  

CISA Emergency Communications Coordination strengthens emergency communications and response capabilities across federal, state, local, tribal, and territorial (FSLTT) governments through trusted relationships, collaborations, and program development. CISA has subject matter experts located across the country to engage stakeholders and address the complex issues facing the emergency communications ecosystems. CISA’s Emergency Communications Coordinators assist state and regional stakeholders with their communications planning, and subject matter expertise for the communications and information technology industries.  CISA works with its stakeholders and regional personnel to document best practices and lessons learned to promote improvements in emergency communications during future events. Emergency communications training, tools, workshops, regional support and guidance documents are available to ensure that public safety have communications support during steady state and emergency operations.